Shipping Policy

Domestic Shipping & International Shipping

1. Shipping charges for domestic shipping will be free for orders above Rs 20,000/-. Domestic orders below Rs. 20,000/- are charged at a flat rate of Rs. 500/- .For international shipping, shipping charges will be calculated during checkout depending on the destination and weight of the package

2. Our domestic logistic partner is Professional Couriers

3. Orders will be shipped in 10 working days from the date of placing the order. It will be delivered within 3 to 5 working days or earlier from the date of the dispatch for domestic shipping and 7 to10 days for international shipping.

4. We ship throughout the week except during weekends and Public Holidays

5. Any additional taxes/import duties/customs charges levied by the country of import will be borne by the customer. The customer is liable to reimburse the carrier for any such charges paid by carrier on behalf of the customer

6. Pre-order/Made to Order products will follow the timeline for dispatch & delivery as mentioned on respective the product description. A member from our team will reach out to you to explain on the production timeline once you place the order for such products

Disclaimer

Our products are packed in a secure tamper proof packaging. If you find the package to be tampered with, please do not accept delivery and return it back to the delivery person.

• Please email us at hello@shilpashastra.in  mentioning your Order ID and we’ll do the needful.

• If the delivery has been accepted, it will be assumed that the package was received in a secure manner

We are not liable for any delays in delivery by the courier company. But will definitely support our clients to track down a package through our logistic partner

1. In the case of international shipments, customs clearance may be necessary for the goods, based on the country of import. The customer should be aware that any additional taxes, import duties, or customs charges levied by the importing country will be their responsibility

2. Shilpashastra has no authority over these charges and we cannot anticipate their specific amounts

3. All our products are thoroughly quality checked and packed hamper proof. Should you notice any tampered or damaged package while receiving, we request you to take pictures of the same and return it to the shipping carrier. Accepting such a tampered package will be deemed that the product was received in a good condition

4. Kindly be aware that once the products are shipped, it will not be possible to re-route or redirect them. Therefore, it is essential to provide the correct shipping address for product delivery to avoid any inconvenience

5. As the orders received have significant value, we kindly request our clients to ensure that there is a designated individual available to receive the package at the delivery address.

6. Please note that Shilpashastra cannot assume responsibility for packages that may be returned or left at doorsteps or outside the delivery address if a trusted person is not available to receive the parcels